Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates
We currently ship within the United States. Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: $8.00 — 3-5 business days (free on orders over $70)
- Express Shipping: $15.00 — 1-2 business days
Delivery delays can occasionally occur due to circumstances beyond our control, such as carrier delays or customs processing.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
gal51 is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or gal51 directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Questions
If you have any questions about the shipping of your order, please contact us at reachjoy2020@gmail.com.